prośba o tłumaczenie z ang

Witam, moja córka zdawała 19.11 FCE. Niestety coś tam się stało z komputerami i dziś otrzymała list (treść poniżej) z decyzją. Mimo, iż zdawała FCE mówi, że nie rozumie czy musi zdawać egzamin jeszcze raz czy otrzyma certyfikat z 19.11. Ja niestety nie znam ang a nie dostaliśmy decyzji po polsku. Dear Sir/Madam, On behalf of Cambridge ESOL and British Council I would once again like to apologise for any inconvenience caused because of the problems encountered during your First Certificate in English Computer Based exam on 19th November 2010. I would like to assure you that Cambridge ESOL and British Council take all reasonable steps to provide candidates with the best service possible and such incidents are fortunately very rare. We have looked into the possible reasons for the problems encountered during the exam and will, in future, do everything in our power to ensure that such incidents do not occur. I would like to inform you that Cambridge ESOL has agreed to offer you one of the following options: 1. a certificate for the CB FCE exam you sat on 19th November 2010 (should your grade merit the awarding of a certificate) and a re-sit of the CB FCE examination, free of charge, to be taken before 31 December 2011, or: 2. a certificate for the CB FCE exam you sat on 19th November 2010 (should your grade merit the awarding of a certificate) and a full refund of the exam fee (430PLN). Should you choose this option the payment will be made in January 2011.